1. CLIENT SIDE DASHBOARD (User / Customer View)
Clean, simple & user-focused. Features:
✓ Real-time Connection Status
✓ Plan Details & Data Usage Tracking (356GB / 1000GB)
✓ Usage Overview Graph
✓ Quick Actions - View Bills, Make Payment, Raise Ticket
✓ Recent Bills & Announcements
2. SERVICE PROVIDER DASHBOARD (Admin / ISP View)
Powerful, data-driven & dark-mode for long hours.
Features:
✓ Total Clients (1,254), Active Connections, Revenue &
Pending Payments at a glance
✓ Clients Overview - Active / Inactive / Expired
✓ Bandwidth Usage Graph
✓ Recent Activities & System Status Monitoring
Built to make internet management effortless for both
customers and providers.
Tools: Figma / Adobe XD
What do you think about the Client vs Admin contrast? Light
for users, Dark for admin.
Option 3 - Technical / For Clients
Introducing NetConnect ISP Management Portal
A full-stack dashboard solution I developed for Internet
Service Providers.
For Customers: Self-service portal to track usage, pay
bills, check plan validity (100 Mbps), and raise support tickets - reducing
support calls by 70%.
For Admin: Complete business control center to monitor total
clients, active connections (978 Online), revenue, pending payments, bandwidth
(620 Mbps), and RADIUS server status.
CLIENT SIDE DASHBOARD (User / Customer View)
This is the self-service portal for your customers. The goal
is to reduce your support calls.
1. My Profile: The customer can view and update their
personal details like Name, Mobile Number, Email, Address and Login Password.
It's their identity section.
2. My Connection: This shows the complete technical details
of their connection - Username, IP Address, Router/MAC Details, Installation
Date, and Current Connection Status (Connected / Disconnected).
3. Usage & Bills: The most used section. Customer can
see their Data Usage Graph (e.g., 356GB / 1000GB), daily usage history, and can
download or view all their monthly bills (e.g., May 2025 - ₹900).
4. Payment: A dedicated payment section where customer can
Pay Online via UPI / Card / Net Banking, view Payment History, Transaction ID,
and get instant payment receipts.
5. Support: If internet is not working or bill is wrong,
customer can Raise a New Support Ticket, check ticket status, and chat with
your support team directly from here.
SERVER SIDE DASHBOARD (Admin / ISP View)
This is your main control center to run your entire ISP
business.
1. Clients: You can manage all 1,254+ clients from here. Add
new client, Edit, Delete, Activate/Deactivate, and see who is Active (978),
Inactive, or Expired.
2. Plans: Create and manage your internet plans. E.g., 100
Mbps - ₹900/month, 50 Mbps - ₹599. You can set Price, Speed Limit, Data Limit,
and Validity.
3. RADIUS Users: The technical heart of your ISP. It
connects your billing software with your routers. You can manage
authentication, authorize users, and monitor who is online now in real-time.
4. Report: Get your complete business reports - Daily
Collection Report, Active/Inactive Client Report, Expiry Report, and Bandwidth
Usage Report (e.g., 620 Mbps usage graph).
5. Hotspot: If you have hotspot plans for hotels, cafes, or
public Wi-Fi, you can create, manage hotspot vouchers, and monitor hotspot
users from here.
6. Payments: Track all your money flow. View Total Revenue
(e.g., ₹2,45,680 this month), Pending Payments (87), Paid Bills, and Payment
Gateway reports.
7. System Settings: Full control of your system - Set
Company Name (NetConnect ISP), Logo, Invoice Settings, Tax/GST, Payment Gateway
API, and SMTP for emails.
8. Support Tickets: Handle all customer complaints in one
place. View New Tickets, Assign to staff, Reply to customers, and Close
tickets. This improves your support speed.
9. Admin: Manage your staff and their roles. You can create
Sub-Admins, Accountant, Support Staff and give them limited access (e.g.,
Support staff can only see Tickets, not Revenue).
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